LT
Lezard T
1 reviews | Active since Dec 2016
18 Dec 2020, 10:38
Unprofessional
The service from fedex has been very disappointing and unprofessional.
My package is being held due to "non-payment". Paid 2 days ago and sent the proof of payment.
The employee assigned to my package is apparently on leave as I received a "Out of office" response from her email address. She never processed my payment. Is she going to wait until next here when she is back from leave? This is beyond unprofessional.
Still no response from anyone at Fedex
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Fedex Express's replyOfficial
18 Dec 2020, 12:56Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply18 Dec 2020, 12:56
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie