VH
Vernon H
1 reviews | Active since Oct 2017
18 May 2023, 15:04
Uninterested in assisting
Totally uninterested in assisting The live chat agent (Chen T) was super abrupt and cut the conversation before I could complete the conversation Wrong information loaded to SAD500 Doesnt respond to emails Almost NO way of making contact except for unanswererd emails
Wake up guys this is 2023!
Helpful (0)
Replies (2)0
Replies (2)
Fedex Express's replyOfficial
18 May 2023, 16:08 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
Fedex Express's reply18 May 2023, 16:08
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
VH
Vernon H's updateReviewer Update
18 May 2023, 17:50Hi Lunga, yes please I have sent multiple emails including to the one given to me by the *********** Chen which came back as the address is not valid. Hopefully a competent person will call me
VH
Vernon H's update18 May 2023, 17:50
Reviewer Update
Hi Lunga, yes please I have sent multiple emails including to the one given to me by the *********** Chen which came back as the address is not valid. Hopefully a competent person will call me