TM
Theophylus M

1 reviews | Active since Dec 2017

24 Dec 2021, 21:22

Undelivered Parcel

I made a phone call on the 20th of December 2021 and also on the 21st, I booked in my parcel for collection at the Boksburg Hub, on the 28th I went to the HUB and paid for my parcel, I was told that they couldn't find or trace where my parcel is, I was so disappointed in this service, later when I call on the 22nd I was told it has been moved, can anyone who cares in this company assist me with my parcel. my tracking number is ***

0
Replies (1)
Fedex Express
Fedex Express's reply24 Dec 2021, 22:11
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.