Unacceptable service

I am extremely disgusted & disappointed how Fedex has handled my 85 year old single mother friend & independent business partner that looks after her son with zero additional income & business partner.

She has been importing her Natural products from Hawaii for over 30 years. Constant problems with incorrect invoicing & imports. Double charged on duties which is categorised not to be charged on VAT the last three shipments again.

No duties should be charged & this woman needs to be refunded for this ********* & highly unacceptable business behaviour. Please contact Pru Harrington *** to rectify this matter!