RR
Rudzani R

1 reviews | Active since Jul 2020

28 Jul 2020, 03:05

Unacceptable FedEx Services

FedEx has been offering highly disappointing services ever since the South African lock down started. I have ordered twice, for my products to be delivered from abroad using FedEx. It has been over 4 weeks since my products have been stuck at customs at the South African Airport. I own a business and this reflects extremely badly on my business as I have been "out of stock" to my clients for such a long time. This is unacceptable as other courier brands such as DHL have been delivering my products well ahead of time.

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Replies (1)
Fedex Express
Fedex Express's reply28 Jul 2020, 10:03
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order 

Regards 
Brenda