DB
Donovan B
1 reviews | Active since Jun 2018
19 Dec 2018, 17:52
TNT/FedEx - only makes the service worse.
Worst Service. I've paid for my shipment over a week ago and I'm still waiting for delivery. This is not the first time TNT has cost me money..either through delays or damaged stock.. Every day I'm promised they (or FedEx) will deliver before 18h00. When I call again I'm shunted around from department to department - just to be given an empty promise again... 3 days is more than anyone should have to accept... now it's time to get legal. If it costs me losses in revenue it should cost the "service" provider too.
I've tried my best to avoid shipping via TNT but now that FedEx is involved I can't see things getting better at all...
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Fedex Express's replyOfficial
19 Dec 2018, 18:02 Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Thank you for taking my call. The issue will be raised with the relevant management team.
Customer Service
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Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Thank you for taking my call. The issue will be raised with the relevant management team.
Customer Service
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Fedex Express's reply19 Dec 2018, 18:02
Official
Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Thank you for taking my call. The issue will be raised with the relevant management team.
Customer Service
***
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Thank you for taking my call. The issue will be raised with the relevant management team.
Customer Service
***