TNT worst so far.

TNT sends a document with the wrong information to clear customs, when told this information is wrong, refuses to change it without a "SARS certificate", same cannot be produced for the wrong information, cannot be explained why it is wrong or when this information was last used.

So I've diverted the rest of my shipments to DHL and UPS since I actually pay for the service even though TNT employees think they are doing us a favour. If no Delivery this week damages will be claimed for a replacement. The information given is valid and correct, TNT would have to accept responsibility for customs penalties and the value of the goods.