TNT service is shockingly bad.

I have literally had the worst experience ever with this courier company.

I had a parcel that was in the country on the 29th of March and has to date on the 11th not yet been delivered.

When I inquired as to why they simply said they are awaiting payment, i was never notified and a mail was sent to some arbitrary email, when I inquired with my agents abroad they sent me the waybill where they had in fact filled in the correct contact details for me. No apologies offered.

After I had made payment and sent the proof of payment back to the correspondent at the company I simply got a blank mail from someone else in their finance department with th invoice attached again. No communication just a blank mail, like i am supposed to know what that means. When I inquired I got no response.

Today I called and was told that i can call the driver myself and arrange the delivery as the call center only takes inbound calls.

Worst service ever, I would recommend that internationals rather send parcels via any other courier as I have received much better service from others.