GS
Gerrit S

1 reviews | Active since Jun 2012

10 Jun 2021, 18:13

TNT now Fed Ex is the worst shipping company I have ever experienced

Worst shipping company I have ever experienced. Shipped a package from Europe. I was contacted (and the tracking details showed) that the package is in Jhb. Paid the custom duties and clearance. The day after the package is back in Europe. Since then the package travelled through Europe, Netherlands, Belgium, Poland. Several locations 2 or 3 times. Staff at Tnt can’t explain anything and have stopped replying to my requests.

0
Replies (6)
GS
Gerrit S's update11 Jun 2021, 11:05
Reviewer Update
I have still not received any feedback.
GS
Gerrit S's update11 Jun 2021, 11:14
Reviewer Update
The wonderful world of package travels. This is where my package have travelled. Tallin to Marupe to Wypedy to Langenhagen to Machelen to Johannesburg. This is where I was contacted to pay clearance. Then it went on tour back to Machelen, Langenhagen and again back to Machelen. From there to Grace-Hollogne and back to Machelen again! Back to Langenhagen again then Venlo, Wypedy and at the moment back to one of the popular destinations, Langenhagen. Unbelievable.
GS
Gerrit S's update12 Jun 2021, 22:24
Reviewer Update
I have since received 3 versions.
Version 1. Email to myself was that the package was going to be shipped (yesterday) to Brussels and then Netherlands and then to SA.
Version 2 The sender of the package who also started to do enquire was told that the package is in Hannover and due to covid rules in SA it is delayed. Total *******.
3 the Tnt tracking shows that the package went to Langenhagen for the 4th time and moved from there to Machelen for the 5th time.
I suppose I must be happy that I at least receive excuses now. Even though none is trustworthy.
I honestly hope that anyone looking for a shipping company will look on hellopeter first and read about my experience.

GS
Gerrit S's update17 Jun 2021, 13:36
Reviewer Update
My package is still travelling between the same towns. TNT can still not give me a clear answer of where my package is.
GS
Gerrit S's update23 Jun 2021, 12:15
Reviewer Update
Can you believe this?
22/06/2021, 19:45 | Machelen | Shipment in transit
22/06/2021, 19:37 | Machelen | Shipment arrived at connection point
22/06/2021, 08:50 | Machelen | Shipment being processed at TNT location.
22/06/2021, 06:56 | Machelen | Shipment arrived at connection point
19/06/2021, 13:35 | Nuernberg | Shipment in transit
18/06/2021, 18:55 | Langenhagen | Shipment in transit
18/06/2021, 17:49 | Langenhagen | Shipment arrived at connection point
18/06/2021, 17:49 | Langenhagen | Shipment arrived at TNT location
18/06/2021, 17:49 | Langenhagen | Shipment in transit
18/06/2021, 07:54 | Langenhagen | Shipment arrived at connection point
17/06/2021, 06:51 | Machelen | Shipment arrived at connection point
17/06/2021, 05:29 | Machelen | Shipment in transit
17/06/2021, 04:20 | Machelen | Shipment arrived at connection point
16/06/2021, 14:14 | Grace-Hollogne | Shipment in transit
16/06/2021, 14:13 | Grace-Hollogne | Shipment in transit
16/06/2021, 10:45 | Grace-Hollogne | Shipment being processed at TNT location.
16/06/2021, 09:57 | Grace-Hollogne | Shipment arrived at connection point
15/06/2021, 22:21 | Machelen | Shipment in transit
15/06/2021, 17:13 | Machelen | Shipment in transit
14/06/2021, 02:28 | Machelen | Shipment arrived at connection point
14/06/2021, 01:02 | Machelen | Shipment being processed at TNT location.
12/06/2021, 13:24 | Machelen | Shipment arrived at connection point
11/06/2021, 22:38 | Langenhagen | Shipment in transit
10/06/2021, 21:25 | Langenhagen | Shipment in transit
10/06/2021, 13:50 | Langenhagen | Shipment arrived at connection point
09/06/2021, 21:10 | Wypedy | Shipment in transit
09/06/2021, 03:53 | Wypedy | Shipment in transit
08/06/2021, 20:55 | Wypedy | Shipment arrived at connection point
07/06/2021, 09:00 | Venlo | Shipment in transit
07/06/2021, 08:09 | Venlo | Shipment arrived at connection point
04/06/2021, 17:28 | Langenhagen | Shipment in transit
04/06/2021, 17:27 | Langenhagen | Shipment arrived at connection point
03/06/2021, 22:39 | Machelen | Shipment in transit
03/06/2021, 21:31 | Machelen | Shipment being processed at TNT location.
03/06/2021, 21:23 | Machelen | Shipment in transit
03/06/2021, 20:34 | Machelen | Shipment arrived at connection point
03/06/2021, 13:55 | Grace-Hollogne | Shipment in transit
03/06/2021, 11:48 | Grace-Hollogne | Shipment in transit
03/06/2021, 10:19 | Grace-Hollogne | Shipment arrived at connection point
02/06/2021, 11:18 | Grace-Hollogne | Shipment being processed at TNT location.
02/06/2021, 10:44 | Grace-Hollogne | Shipment now at the depot nearest to collection address
02/06/2021, 10:43 | Grace-Hollogne | Shipment being processed at TNT location.
02/06/2021, 09:19 | Grace-Hollogne | Shipment arrived at connection point
02/06/2021, 01:30 | Machelen | Shipment rerouted. Recovery actions underway
02/06/2021, 00:12 | Machelen | Shipment in transit
01/06/2021, 19:22 | Machelen | Shipment in transit
01/06/2021, 06:45 | Machelen | Shipment being processed at TNT location.
01/06/2021, 06:38 | Machelen | Shipment arrived at connection point
31/05/2021, 21:06 | Langenhagen | Shipment in transit
31/05/2021, 17:08 | Langenhagen | Shipment in transit
31/05/2021, 17:03 | Langenhagen | Shipment arrived at connection point
31/05/2021, 13:57 | | Shipment delayed in transit Recovery actions underway
27/05/2021, 13:52 | Machelen | Shipment being processed at TNT location.
26/05/2021, 14:50 | Johannesburg | Delivery issue resolved. Delivery at first opportunity
26/05/2021, 09:25 | Machelen | There's been a delay but we're working hard to deliver on time
26/05/2021, 09:23 | Machelen | There's been a delay but we're working hard to deliver on time.
25/05/2021, 22:08 | Langenhagen | Shipment in transit
25/05/2021, 22:08 | Langenhagen | Shipment in transit
25/05/2021, 21:32 | Langenhagen | Shipment in transit
25/05/2021, 19:08 | Langenhagen | Shipment in transit
25/05/2021, 19:08 | Langenhagen | Shipment arrived at connection point
25/05/2021, 17:06 | Langenhagen | There's been a delay but we're working hard to deliver on time.
25/05/2021, 00:25 | Wypedy | Shipment in transit
22/05/2021, 05:16 | Wypedy | Shipment in transit
22/05/2021, 03:00 | Wypedy | There's been a delay but we're working hard to deliver on time
21/05/2021, 23:05 | Wypedy | Shipment arrived at connection point
21/05/2021, 14:18 | | Awaiting customs clearance instructions. We've contacted the receiver to get them.
21/05/2021, 02:36 | | Formal customs clearance required
21/05/2021, 01:09 | Marupe | Shipment in transit
20/05/2021, 22:04 | | Pre-arrival customs clearance process started.
20/05/2021, 20:22 | Tallinn | Shipment in transit
20/05/2021, 17:07 | Tallinn | Shipment in transit
20/05/2021, 17:00 | Tallinn | Shipment now at the depot nearest to collection address
19/05/2021, 12:49 | Tallinn | Shipment collected from collection address
GS
Gerrit S's update20 Jul 2021, 13:33
Reviewer Update
TNT/Fedex could not deliver and eventually returned the package to the sender on 28 July 2021.
I have since been struggling to get my money back that I paid for clearance and customs that never happened. I paid due to the false pretence that my package was in Johannesburg and it never was. Since TNT is not refunding me, I am on my way to open a ***** case and let the police deal with them.