TNT not following up.

I'm comlaining for the 2nd time on the same issue that is still existing. I have a consigment still detained by CUSTOMS, not so very sure as i cannot communicate with SARS, but TNT express couriers can. I think they (TNT) do understand why my goods have been detained by Customs, but they seem not to bother to explain to CUSTOMS so as we can reach a resolve.<br> I have been e-mailing them on countless occasion but not getting any feedback. Their landline ***Option 2 is virtually unresponsive. You try calling that number it is going to cost you R40 airtime until you hang-up. I do not want to call them anymore, it is costly or a wasteful expenditure.<br> I have goods that have been detained for more than six months at SARS, but TNT does not bother to engage with SARS or the Supplier or even myself. Mind you, i have debited almost R3 000.00 to get them to courier my goods, it seems they dont care about me. For them it is business as usual while i sit here bleeding from the inside. I am even contemplating of taking the legal route as there is no other options left for me or my goods are going to be kept at CUSTOMS until we all die.