RB
Riaan B
1 reviews | Active since Mar 2018
12 Mar 2018, 09:44
TNT, missing in action.
I`m very frustrated with TNT. On Monday, 5th March, Vusumuzi Makgatho from TNT emailed me, requesting my importers code and more detail regarding my shipment, (medical accessories) which I emailed him. Since then, the only response I got from TNT is, 'shipment is stopped by customs'. I can`t get anyone to tell me why, or what customs need from us. We haven`t received an invoice from TNT, so I`m still in the dark and my customers need their medical accessories urgently. I phoned again this morning, 12th March, only to be told that their system is offline and someone will phone me back. What a joke.
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Fedex Express's replyOfficial
12 Mar 2018, 10:35Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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Dear Riaan
Best regards,
Fedex Express's reply12 Mar 2018, 10:35
Official
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
***
Dear Riaan
Best regards,