TNT May you please help me?

I really do not enjoy working with TNT, they are so relaxed in dealing with customer's parcel. My parcel was released from customs on 05 April Morning - Nothing has been done ever since. I had to call them to beg them to send me my invoice from customs...... after paying and sending payment confirmation.... no respond to say that proof of payment has been received. Called 4 times to try find out if they have received my proof of payment, all the time I'm put on hold until their phone drops me.<br> <br> I do not know if I'm the only one treated like this but if they're other customers feeling the same then TNT south africa should not be surprised to lose more customers.