Tnt is the worst courier I've dealt with. Period

Don't ever ship anything with tnt in December or as a matter of fact. Don't ship with them. As u can see from other complaints. They will not honor their time line. Nor will they reply to emails, call you back or give any truthful answers. Because they have "skeleton" staff in Dec, expect the customer care line to ring on and on. And when someone finally picks up. They won't be able to help you. They will give you some land line to call where only the reception picks up. And when they put you through. No one will pick up. The latest excuse is that customs had a back log. Guess what? I shipped my other order with FedEx after the tnt order and it got here faster, cleared faster. So tell me? How can this be a clearance department issue?

Till now I can't get hold of any supervisor. This is seriously frustrating. International company that runs like a sa government department.

Use this company with caution. Next year I will be using a new courier. That's for sure