PK
Pravesh K
1 reviews | Active since Feb 2014
14 Jul 2020, 13:50
TNT Incorrect Status and Helpless helpline
I have a shipment (***), which has the status "Held awaiting payment of duties, taxes or charges. We've contacted the receiver about this."
I have firstly not been contacted so your status is incorrect and misleading and I have called your helpline which seem unable to assist and advised I need to contact the COD department.
I tried calling your COD department and there is no answer.
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Replies (1)
Fedex Express's replyOfficial
14 Jul 2020, 16:39Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgweb
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgweb
Fedex Express's reply14 Jul 2020, 16:39
Official
Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgweb
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgweb