1 reviews | Active since Sept 2016
TNT Express Worldwide SA, Lost Package.
<p>This is not about the product. It is about the service. I am very disappointed. Mototopgun(ebay seller) appointed TNT to handle the shipment of the product from Italy to South Africa. TNT say my package is in Liege in Italy and mototopgun say they have been notified by TNT that it is in South Africa. Mototopgun say that it is not their responsibility to refund me. TNT say they are processing a refund but no mail arrives with the forms for me to complete.<br />This is totally unacceptable, especially since Mototopgun hasn't even had the decency to contact me directly to resolve the issue. I have paid for my product and I would like it.....Now. Or I want a refund......Now. Whatever TNT or Mototopgun decide it has to happen immediately. They need to comunicate and sort this out. It should not be up to me to be looking for my package. This purchase was made around the 20th April.</p> <p>FIX IT TNT and Mototopgun <br /><br /></p> <p>Mike Ruger</p>
Dear Mike
Thank you for bringing this to our attention.
We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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Dear Mike
Thank you for bringing this to our attention.
We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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