TNT Express Worldwide SA, Haven't a clue

<p>I ordered a part on E-bay from and american company and the part was shipped from Italy.</p> <p>I recieved a proforma invoice from TNT for the VAT and Admin fee.</p> <p>When I called TNT to ask them where I can dend a courier to pick up my parcel and pay COD, the wild goose chase started.</p> <p>JHB office tells me the parcel is at CT Airpert depot and has cleared customs.</p> <p>CT Depot tells me it is at the Maitland depot and,</p> <p>CT Depot tells me it is in Italy.</p> <p>Seriously?????</p> <p>It has taken more than a week and there are no new scanns done on the parcel. the last scan was done on 9th May in Italy.</p> <p>The parcel according to the Proforma Invoice was on Flight BA059. Surely that plane is still not in the air.</p> <p>My only question is, what is the process of tracing my parcel so that I can pick it up?</p> <p>Any suggestions will help</p> <p> </p> <p>MJR</p>