1 reviews | Active since Feb 2012
TNT Express SA - REFUSES TO SEND INVOICES to customers to reference charges on Statements!!!
TNT South Africa have the absolute worst Accounts Department of all service providers dealt with world wide. You receive a statement showing line items which have no reference to any shipment or invoice which the client can check what they are paying for... we have been struggling with them since March to rectify this whilst their accounts person Vaneshree Aran refuses to send invoices as requested. We have over 100 emails on this subject yet no system in place to simply send the client an invoices to reference on their statement. Can anyone assist with a supervisors details above Vaneshree Aran before we go the legal route with with subject. We have copied *** the CEO into communication but have yet to receive a result....
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi