IM
Ian M
1 reviews | Active since Jun 2015
29 Nov 2020, 18:31
TNT Express, owned by FEDEX, is useless!
Since posting a review 3 weeks ago in which I stated TNT had lost my R6800 parcel after also having paid them R980, I received a response from Sindiswa Nzimande (customer care) asking for the waybill number so they could look into the incident. I promptly rep**** with all the information and true to form cannot get a reply after several requests. This has been their tactic ever since I tried to get answers. TNT is owned by Fedex. How is this level of ineptness from an international company even possible???? One only resorts to hello peter when one is frustrated beyond belief and believe me I am!!!!
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Fedex Express's replyOfficial
01 Dec 2020, 13:52Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Fedex Express's reply01 Dec 2020, 13:52
Official
Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi