AH
Aidan H
1 reviews | Active since Jun 2015
17 May 2019, 11:49
TnT disappoints as usual
Worst customer service ever. I have for years tried to discourage my suppliers overseas from using TnT but occasionally they have no alternatives. As usual my latest package is MIA between Frankfurt and JHB and no one (repeat no one) knows whats going on. Its 2 weeks and I am still waiting. It should have been 5 days. TnT are so arrogant that even the MD in South Africa doesn't even take my call.
Helpful (0)
Replies (2)0
Replies (2)
Fedex Express's replyOfficial
17 May 2019, 13:24 Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.We attempted to contact you without success . Kindly share tracking number. The issue will be raised with the relevant management team.
Customer Service
***
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.We attempted to contact you without success . Kindly share tracking number. The issue will be raised with the relevant management team.
Customer Service
***
Fedex Express's reply17 May 2019, 13:24
Official
Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.We attempted to contact you without success . Kindly share tracking number. The issue will be raised with the relevant management team.
Customer Service
***
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.We attempted to contact you without success . Kindly share tracking number. The issue will be raised with the relevant management team.
Customer Service
***
AH
Aidan H's updateReviewer Update
17 May 2019, 13:29I have been busy with your guys for 2 days now and have spoken to about 5 people including your customer services manager. I am still waiting for Mr Bradley Jackson on *** to call me back
AH
Aidan H's update17 May 2019, 13:29
Reviewer Update
I have been busy with your guys for 2 days now and have spoken to about 5 people including your customer services manager. I am still waiting for Mr Bradley Jackson on *** to call me back