TNT ABSOLUTELY PATHETIC - DAY LIGHT *******

The most pathetic company I have ever dealt with.

Paid an express fee for delivery within 6-8 days. Almost 30 days later and tnt keep ignoring my calls and emails regarding Status of parcel.

Last I was told is customs have requested additional documents. We submitted All these documents within a day of request and yet tnt cannot give any update.

Further to this, customer service is absolutely pathetic. I’ve been told about their internal issues from someone’s emails not working for a week (as though this is a reasonable explanation for their pathetic service) all the way to “the man that lives in the moon” - looks like they have run out of excuses and have resorted to avoiding their customer.

Their management is just as useless when it comes to customer service or even knowing where they are in the progress of their contractual agreement.

****************. If we could select no stars this would have been the case.