Their only business is taking your money, over and over

I brought 2 shipments in, one with Fedex, one with DHL. Customs was a nightmare, but one that DHL got involved with and helped out. Fedex did absolutely nothing except threaten me and bully me and ignore me updating them on the process (that DHL was helping facilitate on their behalf!) Now they've violated their own policy, and charged to return the package to the sender at huge expense. And they flat out ignore any attempt to raise a complaint—clearly this is a mega corporation with absolutely zero care except your money.