The worst service from a courier company EVER!

<p>FedEx Express South Africa, has the worst service, out of all of the transport companies I have ever used. I paid in excess of 300 USD to get my parcels here on time. 5-7 working days, as per their website. The parcels left on the 4th July and one of them arrived in RSA in a couple days. The other parcel was in transit for 14 days! And no one could tell me when it would arrive! The parcels finally arrived, and I was told that I would receive my items the next day. I was so happy. The next day, only ONE of them arrived!! I called the call center, and was told that the parcel was still in their warehouse! WHY?? They couldn't tell me! Why do we pay all of this money for all of this hassle! The call center agents are not helpful at all. They have told me numerous times that they would find out and call me back, but surprise surprise! No one calls back, EVER! I will never use FedEx again, and neither will my company! They have zero transparency! There are no other contact numbers either than the call center. At least DHL will let you contact someone more senior to sort out your issues. Cheers FedEx, this is the last time you get my business!</p>