THE WORST OF THE WORST!!! AND ********!!

Well I am still in disbelief at the horrible service and **** activities from TNT! My shipment arrived at TNT South Africa on the 24th of February 2018 and received an email from Minenhle Zondi asking for an importer number which was provided to her. Then received another email from Sithembiso Nkosi asking for documents that customs needed and I provided everything they needed. February 2nd I received an email from Junior Rabothata with a bill to pay for all their services and that my shipment was released from customs, which we immediately paid. February 5th 2018 I sent an email to Sithembiso trying to find out when will delivery be made, But I was told that my shipment was stoped by customs again and we also received a phone call from one of their drivers saying they were coming to deliver. So all this made no sense and very confusing. February 8th I went to customs wanted to find out why did they stop our shipment for the second time after they have released it. Customs confirms that they did not stop our shipment for the second time they know nothing of such, and they were actually shocked that I still haven't received the goods yet. So customs wanted the case number so they can check who is working on the case and why did they stop it after it was released. While I was at customs I sent three emails to Sithembiso Nkosi, Junior Rabothata, Minenhle Zondi asking them to provide the case number and never heard anything from them. (Missing in Action) Now I cant get stock for my shop and on top of that they want me to pay storage fees and more admin work. Right now I don't know if I will receive my stock, I cannot run a business without stock. All I have to do is to close the shop and let go of my workers, unfortunately they will be without work and back to poverty, THANKS TO THE ******** OF TNT!!!

Management has to do something about this ASAP!!!