NF
Nikita F

1 reviews | Active since Apr 2018

22 Jan 2025, 10:21

THE WORST COURIER SERVICE IN HISTORY!!!!

I literally don't understand how you are still in business; your service is ABSOLUTELY TERRIBLE!!!!

We have been emailing Clyde Francis the leader in the clearance department to give us the correct VOC, voucher of correction for us to complete our paperwork in order for us to pay them. 4 days with an email every hour, no response. HAVE THE DECENCY TO ATLEAST RESPOND, HAVE SOME MANNERS IF YOU KNOW WHAT IT IS!!!

Matu our sales representative that is cc'd in these mails, no response, not answering or returning phone calls. YOUR SERVICE IS UP TO ****!!!!!!!! You want to call yourself a sales rep but i have not seen you at our offices in years????

STOP BEING LAZY AND DO YOUR JOB!!!!!!!!!!!!

My question is why if we are begging you to fix your mistake for YOU to be paid it takes weeks, unfortunately as a company we run things like they supposed to and by you delaying our accounts department you are creating chaos.

0
Replies (1)
Fedex Express
Fedex Express's reply22 Jan 2025, 10:28
Official
Thank you for sharing your experience with FedEx. We truly value your feedback. Please allow us some time to investigate the matter thoroughly. A member of our resolution team will reach out to assist in resolving this issue. We appreciate your patience and understanding. Best regards,Resolution Desk