THE WORST COURIER SERVICE I HAVE COME ACROSS

There is a parcel that was sent from overseas on 14th September 2015. Expected delivery date was 21 September 2015. I have been phoning several times daily since 21 September. <br> <br> The first time I was informed that the parcel was still at customs and that it would probably be released by the next day and that no duties or anything else was outstanding. <br> <br> On 28 September I phoned again. Only to be told that there was an amount payable and that we had to pay R501.80 before we could get the parcel. Payment was made on 23 September 2015. Since payment was made up to now, I have spent hundreds of Rands on telephone calls with promises of delivery every time I contact the call centre. <br> <br> Even after an email was sent to the web page in SA (with no response since 28 September) I have not yet received one phone call from TNT. Yesterday afternoon I was told that the parcel was handed to a third party for delivery. This morning it was confirmed that the parcel would be delivered before end of business today.<br> <br> Delivery has still not been made and now I found out that TNT instructed the courier to hold the parcel pending payment.<br> <br> Payment for what!!!!!!