HK
Hasna K

1 reviews | Active since Apr 2018

21 Aug 2020, 10:48

The worse

I am so shocked on the bad service that Fedex South Africa has to offer.

Few of their employee that answer the phone that s polite the rest of them are rude they dont care about this company.

I am struggling for weeks now with a package no one communicate i even logged a complain on hello peter and they say they appointed an agent to contact me but no one did just a protocol to answer complains but at the back there is no work that has being done.

Not even the call center is helpful a bunch of rude people that would put the phone off in your face I am asking an urgent contact on ***

0
Replies (1)
Fedex Express
Fedex Express's reply21 Aug 2020, 10:55
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie