NM
Neil M
1 reviews | Active since Jun 2020
20 Aug 2020, 17:30
The most pathetic excuse of a business, how you are still in business is beyond me!!!
Good afternoon, i wonder if someone could help? we had a parcel collected in Sweden by TNT on the 31.07.2020 and they are still sitting with it, not a single person in the Johannesburg branch is willing to offer some form of assistance, we have been phoning them and communicating via email, nothing!! not a single member of management has contacted us. tired of phoning and emailing
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Replies (2)
Fedex Express's replyOfficial
21 Aug 2020, 07:53 Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Fedex Express's reply21 Aug 2020, 07:53
Official
Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
NM
Neil M's updateReviewer Update
26 Aug 2020, 13:20Good afternoon Wendisa, i was contacted by Maggie, sadly all that she said did not assist me in the least! i then found out that the parcel had never been picked up by TNT Sweden, how it was flagged as collected is beyond me, Thank you for your email, Regards Neil
NM
Neil M's update26 Aug 2020, 13:20
Reviewer Update
Good afternoon Wendisa, i was contacted by Maggie, sadly all that she said did not assist me in the least! i then found out that the parcel had never been picked up by TNT Sweden, how it was flagged as collected is beyond me, Thank you for your email, Regards Neil