RB
Rakhi B

1 reviews | Active since Aug 2021

10 Aug 2021, 10:12

Thank you Valdemiro

I would like to commend Valdemiro Macome for his exceptional customer service. I had experienced problems with 2 shipments recently and Valdemiro assisted from the time I called in until the package was received in good order, by keeping me updated, liaising within FedEx to prevent further delays and checking up if all was in order with my shipment. Such excellent customer service is rare in South Africa, so I am extremely grateful to have dealt with an employee who takes such pride in his work & ensures the highest level of customer service.

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Replies (1)
Fedex Express
Fedex Express's reply10 Aug 2021, 10:17
Official
Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve. 
Regards 
Brenda