Terrible Service, Terrible Communications!!!

I chose Fedex to bring my package from the USA as I have used them many times in the past and have been wonderful. This package arrived on the 3rd of August with all relevant customs clearance docs delivered prior to the shipment landing. to date the shipment is still under processing with no light at the end of the tunnel.

Fedex staff don't call you back they don't email you back they take no responsibility and really feels like they couldn't care less. Oh and what's even better the contact numbers on their emails don't work as they are working from home......

I paid a USD200 premium to ship with them, what a terrible mistake, my advice is avoid them, its so sad to see they have fallen.