Terrible Service from Fedex South Africa. Will never ever use them again.

What a useless bunch of staff at the Fedex offices in Cape Town. First i send 3 shipments to the US and ask the staff in Cape Town whether i need to complete any additional documentation for the shipments as its confectionary items. Feedback was nothing is required. Shipments arrive in the US and low and behold not all documentation has been submitted and to cut a long story short the goods have to be sent back to SA because the staff in Cape Town are ***********. Now comes the best part. 1 box has been returned and 2 are still on their way. Box 1 which left the US on the 1st Dec has yet to arrive at my offices. Its now the 17th Dec. Last movement on the box was the 10th Dec.

No ownership or accountability from the staff besides Kendyl in JHB who has been very helpful.