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Christo L
1 reviews | Active since Nov 2023
10 Sept 2024, 10:34
Terrible service
Will never use them again. Very bad service from Senior Clearance Administrator. A R300 part is costing me now R1800 and I still dont have it. They or SARS are making money by delaying shipments and then charging the customer penalties. They either do it deliberately or their staff is just badly trained. Either way, it is costing their customers money and a lot of wasted time.
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Fedex Express's replyOfficial
10 Sept 2024, 10:55Good day Christo Thank you for reaching out to us with your feedback and concerns. We appreciate your time and attention as we work to address any issues you may have encountered with our service.We apologize for any inconvenience caused and assure you that your feedback is valuable to us. Please assist with the tracking number associated with your shipment in order for us to investigate the matter thoroughly and provide you with a prompt resolution. We look forward to helping you resolve this matter as quickly as possible Thank you for choosing FedEx.
Fedex Express's reply10 Sept 2024, 10:55
Official
Good day Christo Thank you for reaching out to us with your feedback and concerns. We appreciate your time and attention as we work to address any issues you may have encountered with our service.We apologize for any inconvenience caused and assure you that your feedback is valuable to us. Please assist with the tracking number associated with your shipment in order for us to investigate the matter thoroughly and provide you with a prompt resolution. We look forward to helping you resolve this matter as quickly as possible Thank you for choosing FedEx.
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Christo L's updateReviewer Update
10 Sept 2024, 12:18Tracking number: ***
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Christo L's update10 Sept 2024, 12:18
Reviewer Update
Tracking number: ***