CS
Charmaine S

1 reviews | Active since Jan 2021

26 Jan 2021, 12:07

Terrible service

Absolutely terrible customer service. I have been trying to get documentation out of them for the last 5 months! E-mails are ignored. Phone calls get put through to what is supposedly the correct department but is most likely a broom cupboard because it NEVER gets answered!

0
Replies (3)
Fedex Express
Fedex Express's reply26 Jan 2021, 12:15
Official
Dear Charmaine

Thank you very much for your email.

Please forward us your waybill number to be assisted.

Kind Regards
Maggie Kubeka
CS
Charmaine S's update26 Jan 2021, 13:08
Reviewer Update
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Fedex Express
Fedex Express's reply01 Feb 2021, 07:20
Official
Dear Charmaine

Thank you very much for your email.

Please forward us your waybill number to be assisted.

Kind Regards
Maggie Kubeka