EV
Elize V

1 reviews | Active since Apr 2014

21 Aug 2019, 16:31

Terrible courier company. No customer service.

You guys have my parcel now for 11 days. Does not matter how many times I contact you, nothing happens.

0
Replies (3)
Fedex Express
Fedex Express's reply21 Aug 2019, 18:39
Official
 Hello  Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. 
       
 Regards, 
 Leigh 
EV
Elize V's update21 Aug 2019, 19:04
Reviewer Update
Please Leigh and thank you so much. Tracking number is *** and you will see it been with Fedex since 12 August and I am just not getting my parcel. Meanwhile I have a client that will never buy from me again.
EV
Elize V's update28 Aug 2019, 10:12
Reviewer Update
Good day Leigh

I just want you to know that since my rating and letters to and from, I STILL HAVE NOT RECEIVED MY PARCEL. No one is taking this seriously and in the meantime my customer wants to cancel the sale.