DK
Daniel K

1 reviews | Active since Nov 2019

21 Jun 2023, 08:14

terrible

unhappy, i did a quote to send new computer hardware to different African countries. which was about R19000 which i was happy with. now there is invoices coming to me for each country R12000, R15000, R19000 and R28000. which doesnt add up as i paid less shipping all the same hardware from the USA which is a day trip and different state. but shipping to africa is more expensive how does that work. i cant believe how fedex is doing bussiness like this as this is killing small companies ....and when we quoted fedex said this is all that will be paid... and promised if not delivered in 2 weeks all money will be paid back.... well all the deliveries was late from 1 month to almost 3 months... fedex owes our company the money

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Replies (1)
Fedex Express
Fedex Express's reply21 Jun 2023, 08:30
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our Resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.