Terrible
Taken 2 months get get a package out of customs. Fedex used the incorrect importer code and then took a month to "update" with the correct details. Never contacted me about any issues with the importers code or ID even after being promised email or phones communication. Result is lose of order and potent closing of my business.
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Fedex Express's replyOfficial
20 Aug 2020, 09:00Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply20 Aug 2020, 09:00
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie