Terribel service

<p>My order was dispatched last week and when i track it online it was deliverd at wrong address and i made contact with them and was promised to receive my parcel the following day. days went by and still i did not receive my parcel they kept sending me e-mails saying my address was incorrect i gave them my address and was told i will receive my parcel monday and still nothing. yesterday i called and spoke to Leigh she told me that the driver will be around my area so i will receive my parcel today and she my contact details said i should call again in the morning. So today i call and i spoke to Kumi and she also confirmed with the Middelburg branch that i will receive my package today and still nothing. Now when i call their call centre nobody answers my call. I f they cannot make a delivery they should just contact Loot so i can be refunded and order with booksellers who have reliable couriers, i am falling behind with my assignment and they do not care whether i receive my books or i am really running out of patience</p>