Taking money for a service that they know they cant do

<p>On Thursday a supplier loaded a parcel for me in Durban to be delivered to Hoopstad . This was booked on FX1 and I paid the supplier for that. This parcel arrived in Bloemfontein before 07h00 on Friday 2 June but not delivered to Hoopstad . My question to you are why does your system accept parcels on the system as FDX 1 when it cannot be delivered as that as that . Surely you should have taken this as FDX 3 and charged us that tariff from the start</p> <p> </p> <p> ********** 313</p> <p>FDX 1 / (ONX) OVERNIGHT EXPRESS</p>