MG
Magnus G

1 reviews | Active since Dec 2016

25 Jan 2022, 08:50

Super slack service.

Super slack service. No customer support. My parcel was shipped on 5 January and got to JHB on the 13th of January. Today is the 25th of January and still no parcel. I must have made 20 phone calls and sent more emails. The only reply I had was from Tristan Noble but that seemed to be short lived. Really realley pathetic service.

0
Replies (1)
Fedex Express
Fedex Express's reply25 Jan 2022, 08:57
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome