Super Bad Service
<p>Good day All</p> <p> </p> <p>I purchased items from China and paid for delivery with the supplier. As per my previous emails, I do not pay for each item separately and I do not get an invoice for each item separately. The tracking numbers I get from china also changes when you get it, if you do not give me the original tracking number I will not be able to know what order you are talking about.</p> <p>I have send my invoices and my bank statements to TNT and still you do not understand.</p> <p>I have gotten two other orders thru TNT without all of this nonsense. ( ********** 36 & ********** 35)<br />Then When the goods came into South Africa you want to slap me with an admin fee, inspection fee (supposedly charge by customs) plus added the vat and duty.<br />I think you are ripping people off and making easy money for easy paper work. That you seem not to be doing well at all</p> <p>I have asked that someone in management should phone me and still no one has gotten back to me regarding this. Not even the “manger” Connie phones me back!<br />We the only country charging delivery and receiving fee.</p> <p>I will be taking this further.</p> <p>This is unacceptable.</p> <p>Can I please get some feed back before end of Business, my company is losing money because you do not answer my mails or phone me back!</p> <p>Regards </p>
Thank you for bringing this to our attention.
We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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Thank you for bringing this to our attention.
We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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