NP
Nirvana P

1 reviews | Active since Aug 2011

09 Oct 2020, 17:14

Stuck at customs

A parcel of mine has been stuck in jhb for one week now, I've spoken to an agent everyday for the passed week each one confused as to why my low value shipment has been kept for so long, still waiting for management to call me, my tracking number is ***.

0
Replies (1)
Fedex Express
Fedex Express's reply09 Oct 2020, 20:32
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie