IT
Ivan T

1 reviews | Active since May 2017

04 May 2017, 14:18

Still waiting for delivery, like waiting for Santa !!!

<p> </p> <p>We are still waiting for delivery for express delivery from GUANGZHOU DEPOT, China to DURBAN, South Africa. The shipment was sent on the 13 April 2017 and had to be in our possession on the 19 April 2017 before 6:00 PM. Today is the 04 of May 2017 and still, we have no delivery from TNT. Great service, we will never ever use TNT anymore at all ll-ll. I will never refer TNT to someone else. According to TNT, the shipment will be here someday….</p> <p>And we are still fighting with them in order to recover our shipment, there were a lot of issues with them for that shipment including TNT was sending us invoice for SARS clearance for some sample bags or whatever, and we are Internet company not dealing with bags. Just keep in mind ISP doesn't deal selling sample bags TNT!!!!</p> <p> </p>

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Replies (1)
Fedex Express
Fedex Express's reply08 May 2017, 15:32
Official

Dear Ivan

Thank you for bringing this to our attention.

We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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