Still waiting for a manager again to even call me after half a month no feedback

WHERE IS THE NEGATIVE STAR !!!!

THIS IS GETTING REDICULOUS! HOW MANY TIMES DO WE NEED TO FOLLOW UP ON OUR SIDE WITH ABSOLUTELY NO RESPONSE FROM YOU GUYS? THIS PARCEL WAS SUPPOSED TO BE DELIVERED TWO WEEKS AGO AFTER WE PAID FOR EXPRESS SHIPPING AS WELL AS PAID ALL THE EXTRA FEES JUST TO GET THIS DAMN PARCEL OUT OF CUSTOMS!!!

EMPTY PROMISES WERE ONCE AGAIN MADE MONDAY CLAIMING THAT THE PARCEL WILL BE RELEASED YESTERDAY. EVERYTIME WE GET THE SAME DAMN ANSWER…WE WILL FOLLOW UP – ARE YOU GUYS EVEN DOING YOUR JOB OR ARE YOU THRIVING OFF THE BAD SERVICE THAT WE ARE RECEIVING? I HAVE NEVER IN MY LIFE EXPERIENCED THIS TYPE OF BAD SERVICE FROM ANYONE!!!

WHAT MORE DO YOU WANT US TO DO TO GET THIS PARCEL???

I AM SO DISGUSTED WITH THE SERVICE, OR LACK THEREOF! YOU GUYS ARE A JOKE!