KB
Kim B

1 reviews | Active since Oct 2016

26 Oct 2016, 14:22

Still waiting

<p>It's 3 days later and all I get is excuses and stories about a release. I want a phone call soon about delivery that's it. </p> <p>It's been over a month now and all I'm doing is paying up and trying to get my box. This is really getting ridiculous.</p> <p>i will never use this company again the worst service I have ever received. There is nothing outstanding I have sent every piece of paperwork </p> <p>and paid all fees weeks ago.</p>

0
Replies (1)
Fedex Express
Fedex Express's reply27 Oct 2016, 12:50
Official

Dear Kim

We sincerely apologise for the delay you are currently experiencing. Your parcel is held at Customs and our clearance team is daily in contact with Customs to resolve this issue as soon as possible.

Best regards,