1 reviews | Active since Apr 2018
STILL NO RESPONSE FROM FEDEX RE VERBALLY ABUSIVE COURIER
After my review - I got copied into email which read "Hi Llewellyn and Vanessa,
Please see below and get in touch with Kim regarding her TFG shipment. Please treat this as high priority and keep me updated in this regard. Regards,
Tamryn Collinge
Manager, Customer Care – Strategic Accounts
FedEx Express South Africa (Pty) Ltd
Registration number ***
FSP number 45088
Direct: +27 10 **********
Customer Services: +27 87 **********
Reception: +27 87 **********
**********
fedex.com
Since then nothing, this is how important customers are to them. The courier admitted telling me that I am lazy and I need to use my intelligence and go into the store instead of ordering online. Clearly this shows a lack of intelligence from his side as he clearly would be without a job.
This also shows how much Fedex values their customers.
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,