FV
Francois V
1 reviews | Active since Apr 2016
20 Jul 2020, 11:12
Still no customer care .......
Had a package stuck at customs, wrote a review here and was contacted by an FedEx agent promptly. They then sent me a invoice that i paid and mailed to them, my tracking now reads "Held, unable to collect payment", again cant get to speak to anyone at Fedex on both there customer care numbers.
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Fedex Express's replyOfficial
20 Jul 2020, 12:27Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply20 Jul 2020, 12:27
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie