Stay with the devil you know

To whom it may concern (if any),<br> <br> I would like to know how in the world are you still operating at a profit in South Africa?? I've now tried to contact your so called contact center 3 times today and stayed on the line a total of 40 minutes with no joy.<br> <br> I had major issues with other courier companies thus the reason for me (to my greatest regret) trying TNT but it seems in this case rather the devil you know.. Whom can I contact to get an update on my parcel that is willing to pick up a phone??<br> <br> The last I heard my package was to be inspected by customs which I have no problem with but what, when, where?? They original delivery date was 17 June which changed to 22 June, which I highly doubt.<br> <br> Can you please assist?<br> <br>