1 reviews | Active since Jun 2012
Stay FAR away from this company for deliveries, especially international ones!
As the title says, rather use other delivery companies, or other sellers if they are the only option for delivery. Their support staff is absolutely horrible too, being essentially con artists to boot, especially with regards to FedEx South Africa.
They're quick to take your money, but slow to provide feedback or updates as to what;s going on or when delivery might be. You often have to ask them what's going on yourself, before they make up the next excuse. They often expect you to know things that aren't evident or stated clearly anywhere, despite them being the delivery company that you're paying to deliver. They'll whip out some random reason not to deliver your package on time too, or even at all in my case, faster than you can blink. They'll do this when you start initiating a refund request too, even if no package was received. This means no service was actually rendered, which is ******* in this country, as stated in the Consumer Protection Act of South Africa last I checked, so keep all this in mind. They don't allow on site walk ins to collect your packages they hold prisoner either, even if you live near the Warehouse. They've even somehow gotten worse during the COVID-19 pandemic, which is scary to say the least. Buyers beware!
Melanie
Melanie
