BM
Bernice M

1 reviews | Active since Apr 2021

01 Apr 2021, 12:09

Stay away from TNT Express.

Hands down the worst courier company I have ever attempted to use. 1 star is 1 star too many... Parcel not colleced for 4 days, despite my numerous calls to the call centre - constantly being told "collection will take place today". When a driver isn't going to make it nobody contacts you. I have used many couriers for parcels being sent to England, but never again will I use TNT. And I will strongly advise friends and family not to use them too. Appauled!

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Replies (1)
Fedex Express
Fedex Express's reply08 Apr 2021, 14:51
Official
Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgwebi