AF
Andre F

1 reviews | Active since Jan 2014

24 Jul 2020, 14:59

STAY AWAY FROM FEDEX. NO ANSWERS AND NO PROGRESS FOR ALMOST 1 MONTH

My parcel has been stuck at customs from 29 June and the status has not changed since. I've tried contacting the customer service but no avail. I've laid complaints online and get replies stating that they'll have someone contact me but still nothing. At this rate i should have rather used the post office. I give up. STAY AWAY FROM FEDEX

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Replies (1)
Fedex Express
Fedex Express's reply24 Jul 2020, 16:34
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate. A member of management will contact you directly to resolve. I trust that this is in order.

Regards
Melanie Goolam