AF
Andre F
1 reviews | Active since Jan 2014
17 Jul 2020, 12:25
Stay away from Fedex
Terrible customer service.
Parcel has been sitting with their clearance officers since 29/06/2020.
Customer services don't answer their calls.
Customer agents don't reply to emails.
Just not worth using their services.
Won't be using their services again.
Not Recommended.
Helpful (0)
Replies (2)0
Replies (2)
Fedex Express's replyOfficial
17 Jul 2020, 12:31Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie
Fedex Express's reply17 Jul 2020, 12:31
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie
AF
Andre F's updateReviewer Update
22 Jul 2020, 21:55Hi Melanie.
I would just like to inform you that no has made contact with me yet. I have spoken to the customer service agent and she promised to get back to me last week Wednesday. Just pathetic service.
I would just like to inform you that no has made contact with me yet. I have spoken to the customer service agent and she promised to get back to me last week Wednesday. Just pathetic service.
AF
Andre F's update22 Jul 2020, 21:55
Reviewer Update
Hi Melanie.
I would just like to inform you that no has made contact with me yet. I have spoken to the customer service agent and she promised to get back to me last week Wednesday. Just pathetic service.
I would just like to inform you that no has made contact with me yet. I have spoken to the customer service agent and she promised to get back to me last week Wednesday. Just pathetic service.